Privacy Policy
Effective Date: May 16, 2025
Foxtail Plan Co. (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when you visit our website or use our services, and how we comply with applicable privacy laws including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
Personal Information
When you make a purchase, contact us, or sign up for updates, we may collect:
- Name
- Email address
- Phone number
- Billing address
- Project details (for custom or modified design requests)
Payment Information
We use secure third-party payment processors (e.g., Stripe). We do not store your credit card details on our servers.
Usage Data
We collect certain non-personal data to improve user experience, such as:
- IP address
- Browser type
- Pages visited
- Time spent on the site
- Referring website
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate with you about your project or purchase
- Send occasional marketing emails (with opt-out options)
- Improve our website, services, and offerings
3. Legal Bases for Processing (GDPR)
If you are located in the European Economic Area (EEA), we rely on the following legal bases to process your personal data:
- Contractual Necessity: To provide services or fulfill our agreement with you
- Consent: For email marketing or optional data collection (you can withdraw consent at any time)
- Legitimate Interests: To improve our services and maintain site security
- Legal Obligations: To comply with applicable laws
4. Your Rights Under GDPR
If you are in the EEA, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with a data protection authority
To exercise these rights, email us at your@email.com.
5. Your Rights Under CCPA (California Residents)
Under the California Consumer Privacy Act (CCPA), you have the right to:
- Know what personal information we collect and how it’s used
- Request access to your personal information
- Request deletion of your personal information
- Opt out of the sale of personal information (Note: We do not sell your personal information)
- Not be discriminated against for exercising your privacy rights
To make a CCPA request, email us at your@email.com with the subject line: “CCPA Request”.
6. Sharing Your Information
We do not sell or rent your personal data. We may share your information with trusted service providers who help us operate our business, such as:
- Payment processors (e.g., Stripe)
- Email marketing platforms (e.g., Mailchimp)
- Analytics providers (e.g., Google Analytics)
These providers are only given the information they need to perform their tasks and are obligated to protect your data.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Monitor site performance and user behavior
- Improve site functionality
You can manage or disable cookies in your browser settings.
8. Data Retention
We retain personal data only as long as necessary for the purposes described in this policy or as required by law.
9. Data Security
We implement reasonable safeguards to protect your data. However, no method of transmission over the internet is 100% secure.
10. Children’s Privacy
Our website is not directed at children under 13. We do not knowingly collect information from children. If we learn that we have inadvertently collected such data, we will delete it.
11. International Data Transfers
If you access our site from outside the United States, please note that your data will be processed in the U.S. We take steps to ensure it receives an adequate level of protection.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.
13. Contact Us
If you have questions about this policy or how we handle your data, please contact us:
Foxtail Plan Co.
Email: kevin@foxtailplans.com